MANAGE RECEIPTS

The Manage Receipts feature enables retailers to customize a RICS POS receipt based on transaction, tender and/or discount. Customizing a RICS POS receipt allows retailers to include return policies, upcoming sales, and/or provide additional store information such as social media links and a website URL.

This document is a resource for retailers to understand how to manage:
Receipt Header
Receipt Footer
Receipt Printing

 


RECEIPT HEADER

STORE RECEIPT HEADER

A retailer can attach text to the beginning of all receipts printed at the RICS POS via the store receipt header.

CREATE A RECEIPT HEADER

Follow the steps below to create a store receipt header.

1. In the RICS Back Office, go to Setup :: Manage Store :: Receipt Setup

2. To select a store, enter or search for the store number in the Store Number field

3. Enter a store’s name, address and/or phone number in the Header Text field

4. Use the Bold Header dropdown menu to select whether or not the header will print in bold text

5. Click Save

EDIT A RECEIPT HEADER

Follow the steps below to edit a store receipt header.

1. In the RICS Back Office, go to Setup :: Manage Store :: Receipt Setup

2. To select a store, enter or search for the store number in the Store Number field

Note: After the store is selected, the Header Text and Bold Header fields will populate.

3. As needed, edit the Header Text and/or Bold Header fields

Note: The receipt Header Text and Bold Header fields will update but the edit will not save until Step 4.

4. Click Save

DELETE A RECEIPT HEADER

Follow the steps below to delete a store receipt header.

1. In the RICS Back Office, go to Setup :: Manage Store :: Receipt Setup

2. To select a store, enter or search for the store number in the Store Number field

Note: After the store is selected, the Header Text field will populate.

3. Remove the text from the Header Text field

Note: The receipt Header Text field will update but the delete will not save until Step 4.

4. Click Save

 


RECEIPT FOOTER

STORE RECEIPT FOOTER

A retailer can attach text to the end of all receipts printed at the RICS POS via the store receipt footer.

CREATE A STORE RECEIPT FOOTER

Follow the steps below to create a store receipt footer.

1. In the RICS Back Office, go to Setup :: Manage Store :: Receipt Setup

2. To select a store, enter or search for the store number in the Store Number field

3. Enter a store’s return policy, upcoming sales, or any additional information in the Footer Text field

4. Use the Bold Footer dropdown menu to select whether or not the footer will print in bold text

5. Click Save

EDIT A STORE RECEIPT FOOTER

Follow the steps below to edit a store receipt footer.

1. In the RICS Back Office, go to Setup :: Manage Store :: Receipt Setup

2. To select a store, enter or search for the store number in the Store Number field

Note: After the store is selected, the Footer Text and Bold Footer fields will populate.

3. As needed, edit the Footer Text and/or Bold Footer fields

Note: The receipt Footer Text and Bold Footer fields will update but the edits will not save until Step 4.

4. Click Save

DELETE A STORE RECEIPT FOOTER

Follow the steps below to delete a store receipt footer.

1. In the RICS Back Office, go to Setup :: Manage Store :: Receipt Setup

2. To select a store, enter or search for the store number in the Store Number field

Note: After the store is selected, the receipt Footer Text field will populate.

3. Remove the text from the Footer Text field

Note: The receipt Footer Text field will update but the delete will not save until Step 4.

4. Click Save

TRANSACTION RECEIPT FOOTER

A retailer can attach text to the end of all receipts of a specific transaction type at the RICS POS via the transaction receipt footer.

CREATE A TRANSACTION RECEIPT FOOTER

Follow the steps below to create a transaction receipt footer.

1. In the RICS Back Office, go to Setup :: Manage Store :: Receipt Setup

2. To select a store, enter or search for the store number in the Store Number field

3. Use the Transaction Type dropdown menu to select a transaction type

4. Enter the text to be attached to the end of all receipts of the selected transaction type

 

5. Click Add

Note: The transaction footer will appear in the Transaction Type list but will not save until Step 6.

 

6. Click Save

EDIT A TRANSACTION RECEIPT FOOTER

Follow the steps below to edit a transaction receipt footer.

1. In the RICS Back Office, go to Setup :: Manage Store :: Receipt Setup

2. To select a store, enter or search for the store number in the Store Number field

Note: After the store is selected, the transaction Footer Text field will populate.

3. Locate and click Edit next to the transaction footer to be edited

4. As needed, edit the Transaction Type and/or Footer Text fields

 

5. Click Update

Note: The receipt Transaction Type and Footer Text fields will update but the edits will not save until Step 6.

6. Click Save

DELETE A TRANSACTION RECEIPT FOOTER

Follow the steps below to delete a transaction receipt footer.

1. In the RICS Back Office, go to Setup :: Manage Store :: Receipt Setup

2. To select a store, enter or search for the store number in the Store Number field

Note: After the store is selected, the transaction Footer Text field will populate.

3. Locate and click Delete next to the transaction footer to be deleted

 

Note: The transaction Footer Text field will be removed but the delete will not save until Step 4.

4. Click Save

 

TENDER RECEIPT FOOTER

A retailer can attach text to the end of all receipts of a specific tender type at the RICS POS via the tender receipt footer.

CREATE A TENDER RECEIPT FOOTER

Follow the steps below to create a tender receipt footer.

1. In the RICS Back Office, go to Setup :: Manage Store :: Receipt Setup

2. To select a store, enter or search for the store number in the Store Number field

3. Use the Tender Type dropdown menu to select a tender

4. Enter the text to be attached to the end of all receipts of the selected tender type

5. Click Add

Note: The tender footer text will appear in the Tender Type list but will not save until Step 6.

 

6. Click Save

EDIT A TENDER RECEIPT FOOTER

Follow the steps below to edit a tender receipt footer.

1. In the RICS Back Office, go to Setup :: Manage Store :: Receipt Setup

2. To select a store, enter or search for the store number in the Store Number field

Note: After the store is selected, the tender Footer Text field will populate.

3. Locate and click Edit next to the tender footer to be edited

4. As needed, edit the Tender Type and/or Footer Text fields

 

5. Click Update

Note: The receipt Tender Type and Footer Text fields will update but the edits will not save until Step 6.

6. Click Save

DELETE A TENDER RECEIPT FOOTER

Follow the steps below to delete a tender receipt footer.

1. In the RICS Back Office, go to Setup :: Manage Store :: Receipt Setup

2. To select a store, enter or search for the store number in the Store Number field

Note: After the store is selected, the tender Footer Text field will populate.

3. Locate and click Delete next to the tender footer to be deleted

 

Note: The tender Footer Text field will be removed but the delete will not save until Step 4.

4. Click Save

DISCOUNT RECEIPT FOOTER

A retailer can attach text to the end of all receipts of a specific discount applied to an item at the RICS POS via the discount receipt footer.

CREATE A DISCOUNT RECEIPT FOOTER

Follow the steps below to create a discount receipt footer.

1. In the RICS Back Office, go to Setup :: Manage Store :: Receipt Setup

2. To select a store, enter or search for the store number in the Store Number field

3. Enter a store’s discount return policy and/or enter a Replacement Text option in the Discount Receipt Text field

 

4. Click Save

EDIT A DISCOUNT RECEIPT FOOTER

Follow the steps below to edit a discount receipt footer.

1. In the RICS Back Office, go to Setup :: Manage Store :: Receipt Setup

2. To select a store, enter or search for the store number in the Store Number field

Note: After the store is selected, the Discount Receipt Text field will populate.

3. As needed, edit a store’s discount return policy and/or replacement text

Note: The Discount Receipt Text field will update but the edit will not save until Step 4.

4. Click Save

DELETE DISCOUNT RECEIPT FOOTER

Follow the steps below to delete a discount receipt footer.

1. In the RICS Back Office, go to Setup :: Manage Store :: Receipt Setup

2. To select a store, enter or search for the store number in the Store Number field

Note: After the store is selected, the Discount Receipt Text field will populate.

3. Remove the text in the Discount Receipt Text field

Note: The Discount Receipt Text field will update but the delete will not save until Step 4.

4. Click Save

 

RECEIPT PRINTING

STORE RECEIPT PRINT SETTING

A retailer can determine the number of receipt copies to print at the RICS POS via the store receipt print settings.

SET RECEIPT PRINT SETTING BY STORE

Follow the steps below to set the number of receipt copies to print at the RICS POS.

1. In the RICS Back Office, go to Setup :: Manage Store :: Receipt Setup

2. To select a store, enter or search for the store number in the Store Number field

3. Enter the number of receipt copies to print in the # of Receipts to Print field

 

4. Click Save

EDIT RECEIPT PRINT SETTING BY STORE

Follow the steps below to edit the number of receipt copies to print at the RICS POS.

1. In the RICS Back Office, go to Setup :: Manage Store :: Receipt Setup

2. To select a store, enter or search for the store number in the Store Number field

Note: After the store is selected, the # of Receipts to Print field will populate.

3. Edit the number of receipt copies to print in the # of Receipts to Print field

4. Click Save

 

TRANSACTION RECEIPT PRINT SETTING

A retailer can determine the number of receipt copies to print based on transactions at the RICS POS via the transaction receipt print settings.

SET RECEIPT PRINT SETTING BY TRANSACTION

Follow the steps below to set the number of receipt copies to print by transaction at the RICS POS.

1. In the RICS Back Office, go to Setup :: Manage Store :: Receipt Setup

2. To select a store, enter or search for the store number in the Store Number field

3. Use the Transaction Type dropdown menu to select a transaction type

4. Enter the number of receipt copies to print of the selected transaction type in the Number of Copies field

5. Click Add

Note: The number of receipt copies will appear in the Transaction Type list but will not save until Step 6.

 

6. Click Save

EDIT NUMBER OF RECEIPTS BY TRANSACTION

Follow the steps below to edit the number of receipt copies to print by transaction at the RICS POS.

1. In the RICS Back Office, go to Setup :: Manage Store :: Receipt Setup

2. To select a store, enter or search for the store number in the Store Number field

3. Locate and click Edit next to the receipt copies transaction type to be edited

4. If necessary, edit the Transaction Type and/or Number of Receipts fields

 

Note: The receipt Transaction Type and Number of Receipts fields will update but the edits will not save until Step 6.

5. Click Save

DELETE NUMBER OF RECEIPTS BY TRANSACTION

Follow the steps below to delete the number of receipt copies to print by transaction at the RICS POS.

1. In the RICS Back Office, go to Setup :: Manage Store :: Receipt Setup

2. To select a store, enter or search for the store number in the Store Number field

3. Locate and click Delete next to the receipt copies transaction type to be deleted

 

Note: The Transaction Type list will update but the delete will not save until Step 4.

4. Click Save

TENDER RECEIPT PRINT SETTING

A retailer can determine the number of receipt copies to print based on tender at the RICS POS via the tender receipt print settings.

SET RECEIPT PRINT SETTING BY TENDER

Follow the steps below to set the number of receipt copies to print based on tender at the RICS POS.

1. In the RICS Back Office, go to Setup :: Manage Store :: Receipt Setup

2. To select a store, enter or search for the store number in the Store Number field

3. Use the Tender Type dropdown menu to select a tender type

4. Enter the number of receipt copies to print with the selected tender type in the Number of Copies field

 

5. Click Add

Note: The number of receipts will appear in the Tender Type list but will not save until Step 6.

 

6. Click Save

EDIT NUMBER OF RECEIPT(S) BY TENDER

Follow the steps below to edit the number of receipt copies to print based on tender at the RICS POS.

1. In the RICS Back Office, go to Setup :: Manage Store :: Receipt Setup

2. To select a store, enter or search for the store number in the Store Number field

3. Locate and click Edit next to the receipt copies tender type to be edited

4. If necessary, edit the Tender Type and/or Number of Receipts fields

 

Note: The Tender Type and Number of Receipts fields will update but the edits will not save until Step 5.

5. Click Save

DELETE NUMBER OF RECEIPT(S) BY TENDER

Follow the steps below to delete the number of receipt copies to print by tender at the RICS POS.

1. In the RICS Back Office, go to Setup :: Manage Store :: Receipt Setup

2. To select a store, enter or search for the store number in the Store Number field

3. Locate and click Delete next to the receipt copies tender type to be deleted

 

Note: The Tender Type list will update but the delete will not save until Step 4.

4. Click Save

Have more questions? Submit a request

Comments

Powered by Zendesk