The RICS Manage Stored Value Card feature enables retailers to create and activate a gift card within the RICS Back Office as a donation or promotion to be used as a method of payment on the RICS POS. Creating a stored value card enables the retailer to activate a gift card without processing the activation through the RICS POS.

This document is a resource for retailers to understand how to:
• Create a Stored Value Card
• Edit a Stored Value Card

 

CREATE A STORED VALUE CARD
Follow the steps below to create a single or range of stored value cards.

SINGLE STORED VALUE CARD

1. In the RICS Back Office, go to Customer :: Gift Cards :: Add Stored Value Card

2. Select the Single Stored Value Card option in the Stored Value Card Info section

3. Enter up to a sixteen character numeric card number in the Card Number field

4. Enter the dollar amount to be added to the card in the Amount field

 

5. Click Create Stored Value Card

RANGE OF STORED VALUE CARDS

1. In the RICS Back Office, go to Customer :: Gift Cards :: Add Stored Value Card

2. Select the Range Of Stored Value Cards option in the Stored Value Card Info section

3. Enter the first card number for the range of cards to be activated in the From Card Number field

4. Enter the last card number for the range of cards to be activated in the To Card Number field

5. If necessary, select the All Number Use checkbox and enter the number of preceding zeros in the Digits field

Note: Select this option if all cards in the range have the same number of preceding zeros. Example: The card range is 0000012-0000020. Enter 12 in the From Card Number field and 20 in the To Card Number field. Click the All Numbers Use check box and enter 5 in the Digits field.

6. Enter the dollar amount to be added to the cards in the Amount field

7. Click Create Stored Value Card

 

EDIT A STORED VALUE CARD
Follow the steps below to edit a stored value card.

1. In the RICS Back Office, go to Customer :: Gift Cards :: Manage Gift Card

2. To select a gift card, enter or search for a gift card in the Gift Card Number field

Note: After the gift card is selected, the gift card details and transaction history will display.

Gift Card Details:

 

Gift Card Transaction History:

 

3. Use the Type dropdown menu to select how a gift card will be edited

Options:

Adjustment – Select to increase or decrease a gift card’s current balance.

Escheat – Select to increase or decrease a gift card’s current balance due to a transfer of property from one individual to another.

Note: If the gift card is present, a transfer is not necessary.

Revenue – Select to increase a gift card’s current balance.

Credit – Select to decrease a gift card’s current balance.

Deactivate – Select to decrease a gift card’s current balance and deactivate the gift card.

4. Enter a positive or negative value in the Amount field

Value Options:

Negative Value: Enter a negative value if Credit or Deactivate is selected.

Positive Value – Enter a positive value if Revenue is selected.

Negative or Positive Value – Enter a negative or positive value as needed, if Adjustment or Escheat is selected.

5. Enter a comment explaining the adjustment in the Comment field

 

6. Click Save