RECONCILE A TRANSFER ORDER
The Reconcile Transfer Order feature enables retailers to resolve discrepancies between transferred and received quantities.

1. In the RICS Back Office, go to Inventory :: Stock Transfer :: Reconcile Transfer

2. To select a transfer order, enter or search for a transfer order number in the Transfer Order # LookUp field

Note: After a transfer order is selected, the transfer order details will display.

3. Click the Transfer Order Detail tab

Note: After the Transfer Order Detail tab is clicked, all SKUs available for reconciliation will display.

4. Select Reconcile next to the SKU to be reconciled

5. Select one of the appropriate reconciliation methods based on the SKU’s transfer status

Over Received Options:

Reduce Received (Receiving Error) – Select to decrease the received quantity to match the transferred quantity from the transferring store. Example: Store A transferred a quantity of 1 for item X. Store B received a quantity of 2 for item X. Select this option to adjust the received quantity to 1 for item X at Store B and not affect Store A’s current on hand.

Increase Transferred (Shipping Error) – Select to increase the transferred quantity from the transferring store to match the received quantity. Example: Store A transferred a quantity of 1 for item X. Store B received a quantity of 2 for item X. Select this option to adjust the transferred quantity to 2 for item X from Store A, decreasing Store A’s current on hand.

Increase Transferred (Miraculous Multiplication) – Select to increase the transferred quantity from the transferring store to match the received quantity and set the transferring store’s inventory back to the quantity on hand before reconciliation. Example: Store A transferred a quantity of 1 for item X and now has zero on hand. Store B received a quantity of 2 for item X. Select this option to adjust the transferred quantity to 1 for item X and then set the on hand inventory back to zero for Store A.

Under Received Options:

Increase Received (Receiving Error) – Select to increase the received quantity to match the transferred quantity from the transferring store. Example: Store A transferred a quantity of 1 for item X. Store B received a quantity of zero for item X. Select this option to adjust the received quantity to 1 for item X at Store B and not affect Store A’s on hand.

Reduce Transferred (Shipping Error) – Select to decrease the transferred quantity from the transferring store to match the received quantity. Example: Store A transferred a quantity of 1 for item X. Store B received a quantity of zero for item X. Select this option to adjust the transferred quantity to zero for item X from Store A, increasing Store A’s current on hand.

Reduce Transferred (Shrinkage) – Select to decrease the transferred quantity from the transferring store to match the received quantity and set the transferring store’s inventory back to the quantity on hand before reconciliation. Example: Store A transferred a quantity of 1 for item X and now has zero on hand. Store B received a quantity of zero for item X. Select this option to adjust the transferred quantity to zero for item X and then set the on hand inventory back to zero for Store A.

6. Click Reconcile

7. Repeat Steps 4-7 for all remaining items to be reconciled