Opening and closing the batch on the POS is tied to the POS : Admin - Manager Actions permission, so in order for a user to be able to open and close the batch on the POS, their user must have a role that has the Manager Actions permission.
The “POS : Admin - Manager Actions” permission controls access to the following:
- Open Batch
- Close Batch
- Cash Drawer
- Change Sale Type to Web Sale (if the store is set to Use Web Orders)
- Change tenders from the Edit Pending Orders screen