OVERVIEW

This document is a resource for retailers to understand how to use the Ecommerce Product Copier to Create Online Products. The Copy Product feature is used to push products to your Ecommerce platform. Completing this process will:

1. Create/update products on your platform

2. Enable RICS to send price and inventory updates 

3. Enable RICS to record completed online sales

COPY PRODUCTS

Follow the steps below to create and update online products.

1. In the RICS Back Office, go to Ecommerce :: Ecommerce Product Copier

2. Using the search fields at the top of the page, identify the products to be copied to your site

3. Select the product checkbox to the left of the product to be copied to your site

Note 1: See the Appendix for tips and instructions on grouping multiple RICS SKUs into one online product.

Note 2: To remove products, uncheck the checkbox or use the minus button on the selection summary screen

4. Click Review & Export

5. Select the desired state for the products being copied to your site

Stage (recommended) – Product listings will be created, but not immediately visible to customers. Recommended state to add images and customize descriptions.

Auto-Publish – Product listings will be created and immediately visible to customers.

Note: If one of the selected products had previously been copied to your site, a window will appear to indicate which products. Click OK to advance.

6. Review the products to be copied

Added – New product listings to be added.

Updated – Existing product listings to be updated with information currently in RICS.

Note: See Unified Commerce Field Mapping Guide for more information on field mapping between RICS and your ecommerce platform

7. Click Export

8. Click OK at the notification message

 

APPENDIX: TIPS

To group multiple RICS SKUs into a single product listing (ex. multiple colors in one listing) follow both the setup and copying tips below.

SETUP TIPS

1) In the RICS Manage SKU screen, enter an identical Supplier SKU or Short Description (case sensitive) in the corresponding fields

2) In the RICS Manage SKU screen, select the same column and rows grids

3) In the RICS Manage SKU screen, confirm there are no duplicate color and size values (ex. two Black Medium variants) between intended grouped SKUs

COPYING TIPS

1) Copy the RICS SKUs at the same time through the Ecommerce Product Copier page

Example: