OVERVIEW

Many RICS retailers use frequent buyer programs as a way to cultivate customer loyalty.  With these programs customers are able to earn rewards which they can redeem on purchases.  This guide is a resource for retailers to understand how to redeem frequent buyer rewards using the RICS>mPOS

1. Use your PIN to sign into the RICS>mPOS
2. Tap ‘Tap to choose or add a Customer…’

3. Enter the customer email, name, or phone number

4. Tab the appropriate customer

Note: If a customer is currently enrolled in a frequent buyer plan, a heart icon will appear next to their name.

5. Add an item to the Shopping Cart

Note: If a customer has a reward available, the reward tile will be active and will include an icon indicating the number of rewards available.

6. Tap the rewards icon

7. Tab an available reward to apply to this transaction

Note1: The reward will display as a line item in the Shopping Cart

Note 2: For those using frequent buyer method 3, the % discount will automatically be applied when an eligible product is added to the Shopping Cart.