RICS>mPOS: REWARDS

OVERVIEW

May RICS retailers us frequent buyer programs as a way to cultivate customer loyalty.  With these programs customers are able to earn rewards which they can redeem on purchases.  This guide is a resource for retailers to understand how to redeem frequent buyer rewards using the RICS>mPOS

  1. Use your PIN to sign into the RICS>mPOS
  2. Tap ‘Tap to choose or add a Customer…’

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  1. Enter the customer email, name, or phone number

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  1. Tab the appropriate customer

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Note: If a customer is currently enrolled in a frequent buyer plan, a heart icon will appear next to their name.

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  1. Add an item to the Shopping Cart

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Note: If a customer has a reward available, the reward tile will be active and will include an icon indicating the number of rewards available.

 

  1. Tap the rewards icon

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  1. Tab an available reward to apply to this transaction

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Note1: The reward will display as a line item in the Shopping Cart

Note 2: For those using frequent buyer method 3, the % discount will automatically be applied when an eligible product is added to the Shopping Cart.

 

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