LAYAWAY SALE

Follow the steps below to process a layaway sale on the RICS POS.

Note: A layaway transaction is typically used when a customer is purchasing an item within a store by placing a down payment to reserve the item for a later pickup date and time. A layaway sale will be considered a sale at the time of the initial transaction. An account number will be required for all layaway type transactions.

1. On the Ticket Detail tab, use the Transaction Type dropdown menu to select Layaway Sale

2. After the transaction type is selected, determine in which option to add an item to a ticket

Options:

Scan/ Enter UPC – Scan or enter the UPC in the UPC field to add an item to the ticket. After the UPC is scanned or entered, the item information will display. If necessary, update the quantity being purchased in the Quantity field and/or proceed to Step 3.

Enter SKU – Enter the SKU in the SKU field to add an item to the ticket. After the SKU is entered, the user may be required to select a Col or Row value associated with the item to display the item information. If necessary, update the quantity being purchased in the Quantity field and/or proceed to Step 3.

Search SKU – Search the SKU in the SKU field using the SKU Lookup icon to add an item to the ticket. After the SKU is selected, the user may be required to select a Col or Row value associated with the item to display the item information. If necessary, update the quantity being purchased in the Quantity field and/or proceed to Step 3.

SKU Lookup Screen:

3. If necessary, edit the deposit amount the customer is paying towards the item

Note: The minimum deposit amount will automatically display based on the percent entered on the Setup :: Manage Store :: Setup Settings :: Special Orders/Layaway Options screen.

4. Click Add Item

Note: After add item is selected, the layaway sale will display in the item list section.

5. Repeat Steps 1-4 to add additional items to a layaway ticket or use the Transaction Type dropdown menu to add additional items.

Note: After all items have been added, follow the Ticket Payment Tab steps under Process a Transaction.

 

LAYAWAY PAYMENT

Follow the steps below to process a layaway payment on the RICS POS.

Note: A layaway payment is typically used when a customer is making a payment on an existing layaway but picking up an item for a later date and time. An account number will be required for all layaway type transactions.

1. On the Ticket Detail tab, use the Transaction Type dropdown menu to select Layaway Payment

 

2. Click Pick

Note: After pick is selected, all open layaways associated with the customer will display.

3. Click the layaway ticket number the customer wishes to apply a payment

4. Click OK

Note: After OK is selected, the layaway details associated with the layaway ticket number will display.

5. Enter the payment amount in the Payment Amount field

6. Click Add Item

Note: After add item is selected, the layaway payment will display in the item list section.

7. Repeat Steps 1-6 to make additional payments or use the Transaction Type dropdown menu to add additional items.

Note: After all payments and/or items have been added, follow the Ticket Payment Tab steps under Process a Transaction.

 

LAYAWAY PICKUP

Follow the steps below to process a layaway pickup on the RICS POS.

Note: A layaway pickup is typically used when a customer is pickup up an item and making a final payment on an existing layaway. An account number will be required for all layaway type transactions.

1. On the Ticket Detail tab, use the Transaction Type dropdown menu to select Layaway Pickup

 

2. Click Pick

Note: After pick is selected, all open layaways associated with the customer will display.

3. Click the layaway ticket number the customer wishes to pickup

4. Click OK

Note: After OK is selected, the layaway details associated with the layaway ticket number will display and the remaining payment due will display the Payment Amount field.

5. Click Add Item

Note: After add item is selected, the layaway pickup will display in the item list section.

6. Repeat Steps 1-5 to pick up additional layaways or use the Transaction Type dropdown menu to add additional items.

Note: After all layaway pickups and/or items have been added, follow the Ticket Payment Tab steps under Process a Transaction.

LAYAWAY CANCEL

Follow the steps below to process a layaway cancel on the RICS POS.

Note: A layaway cancel is typically used when a customer is canceling a layaway and a refund is being presented to a customer. An account number will be required for all layaway type transactions.

1. On the Ticket Detail tab, use the Transaction Type dropdown menu to select Layaway Cancel

 

2. Click Pick

Note: After pick is selected, all open layaways associated with the customer will display.

3. Click the layaway ticket number the customer wishes to cancel

4. Click OK

Note: After OK is selected, the layaway details associated with the layaway ticket number will display and all previous payments will display the Previous Payment field.

5. Click Add Item

Note: After add item is selected, the layaway cancel will display in the item list ection.

6. Repeat Steps 1-5 to cancel additional layaways or use the Transaction Type dropdown menu to add additional items.

Note: After all layaway cancels and/or items have been added, follow the Ticket Payment Tab steps under Process a Transaction.