Transaction Search

It may be necessary to view the details of a RICS>Pay transaction to verify payment was processed successfully or view funding details. Follow the steps below to view transaction details for specific transaction.

1. Login to Pulse
2. Click Transaction Search on the left side of the screen

3. On the Transaction Search screen, click 'More Filters' in order to open the additional search filters window.

4. Enter the Transaction ID into the appropriate field and click 'Done.' The Transaction ID can be found at the bottom of the receipt or in the customer’s purchase history

Note: The 'Date Range' filters can be used if the Transaction ID is not known.

5. Click 'Search'
6. Locate the transaction from the list 

Note: Transactions processed successfully will have a status of ‘Batched’.

7. Click the blue Transaction ID number to view additional processing details